Decision intelligence across performance, consistency, and risk.
Approval Rate
67.4%
▲ +1.8% vs prior period
Avg Time to Decision
18.2h
▼ -1.2h improvement
Escalation Rate
14.1%
▲ +0.7% week over week
Manual Override %
9.6%
▲ +1.1% above target
Portfolio Risk Index
54
▼ -3 points improvement
Cost per Case
$3.82
▲ +$0.24 vs plan
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-A blended heuristic across overrides, escalation variance, and post-decision outcomes. Replace this with model-based calibration once labeled outcomes are available.
Heuristic signal scoring with effectiveness and ROI placeholders.
Heuristic model (v0). Replace with outcome-based learning when labels exist.
Clusters with elevated decision variance across underwriters.
1,240 cases · 0.4h avg
1,112 cases · 1.8h avg
918 cases · 6.2h avg
164 cases · 9.1h avg
842 cases · 18.2h avg